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One route per kind of question, so nothing sits in the wrong inbox. Where an address is not published yet, this page says so rather than showing one that does not work.

Support and salessupport@getmadbot.com
Questions about what MADBOT does, what a plan includes, or anything that is not working.
Privacy and data requestssupport@getmadbot.com
Access, correction, deletion and objection requests. If you already have an account you do not need to write to us at all: you can export or delete your data yourself from the dashboard at any time. Details are in the Privacy Policy.
Security reportssupport@getmadbot.com
Report a vulnerability here. What we commit to, and what is in scope, is set out on the security page.
Legalcontact@mallahsoftware.com
Contract questions, notices and anything about the documents at /legal.
Grievance Officer (India)contact@mallahsoftware.com

Siddhant Mallah, Grievance Officer. Telephone +91 88281 41371.

India's Consumer Protection (E-Commerce) Rules 2020 and the IT Rules 2021 require an online business to name a grievance officer and publish how to reach them.

We acknowledge a grievance within 48 hours and aim to resolve it within 30 days. That commitment applies whichever route you use in the meantime.

Registered office

Mallah Software Services Private Limited

Plot No. 347, Flat No. 301, Status-2 CHSL, Santacruz (East), Mumbai, Maharashtra, 400055, India

CIN U62011MH2026PTC475385

What we cannot help with by email

Password resets go through the sign-in page, not through us. We will never ask you for your password, and nobody at MADBOT can read it or tell you what it is. If a message claiming to be from us asks for one, it is not from us.